We take the time to learn how your system operates, recurring problems and future concerns before providing custom solutions that will create compliant IT systems that are secure and reliable.
Monitoring: Monitoring your network allows you to not only keep track of what is happening, but also allows you to prevent issues before they occur. With our advanced software we are now able to predict failures before they occur. We monitor devices for intrusion, optimization and vulnerability.
Security Audit & Assessment: Auditing your existing security infrastructure provides an essential informational baseline on the integrity and functionality of your system network. Our audit also assesses your system’s technological strengths, vulnerabilities and limitations that help identify specific areas for improved performance.
Anti-Virus/Spyware/Spam/Malware: Sentinel offers comprehensive security protection from such debilitating and intrusive problems. We provide multiple layers of email/web filtering and reporting services on an onsite and hosted-service basis. Please contact us to learn the full scope of services and software options designed to protect your data assets and network users from external security threats.
Security Hardening: Even with the best-managed networks, breaches of system infrastructure can occasionally surface. In most cases, your existing infrastructure can be strengthened or “hardened” to achieve a higher level of data safety. Our security hardening process helps eliminate the means of attack by patching vulnerabilities, improving firewall effectiveness and turning off nonessential services to form added layers of protection. Sentinel provides the ideal operating balance between defending your system against potential threats and computer usability.
Technical Phone Support: In addition to scheduled maintenance calls, your staff may need to contact us with questions that don’t require an onsite service call. We’ll save you time, productivity and aggravation by remotely following up with answers that promptly resolve the situation.
Emergency Services: Should your system suddenly require emergency repair, you can count on Sentinel to respond 24/7/365 with tech-savvy solutions that minimize unscheduled downtime. For example, our host monitoring system detected a server problem on a weekend when the client was closed. With entry key access we immediately resolved the server issue and all client operations continued Monday morning without incident or client knowledge there ever was a problem.
User Management: Our services provide added security protection by controlling staff system access. This is especially important given potential threats of security breaches from unauthorized staff members, former employees and business intelligence hackers.
